sg77 Terms & Conditions — Please Read Carefully

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and sg77 ("sg77", "we", "us", "our") governing your access to and use of the sg77 website, mobile platform, and all associated services, games, promotions, and features (collectively, the "Platform"). Please read these Terms carefully before registering an account or using any part of the Platform.

By accessing the Platform, registering an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and unconditionally accepted these Terms. If you do not agree with any part of these Terms, you must immediately stop using the Platform and close your account by contacting customer support.

2. Eligibility Requirements

Use of the sg77 Platform is strictly restricted to individuals who meet all of the following eligibility criteria. sg77 verifies eligibility through its KYC (Know Your Customer) process and reserves the right to close any account that does not satisfy these requirements.

• You must be at least 21 years of age. sg77 does not permit any person under the age of 21 to register, access, or use the Platform in any capacity, including as a guest.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and other legal structures are not permitted to hold player accounts on sg77.
• You must not be classified as a problem gambler or have a current self-exclusion arrangement in place with sg77 or any affiliated platform.
• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, and valid Bangladesh mobile number. Providing false information is grounds for immediate account termination.
• You must not hold more than one registered account on sg77. Duplicate accounts will be closed, and any associated balances or bonuses may be forfeited without notice.

⚠️ 21+ only. sg77 strictly prohibits underage gambling. Age verification is mandatory for all accounts before real-money play is permitted. Please play responsibly.

3. Account Registration and Security

Each player may hold only one active account on sg77. Registration requires a valid Bangladesh mobile number, which will be used as your primary login identifier. sg77 will send a one-time password (OTP) to verify your mobile number at the time of registration.

Account Security Obligations

You are solely responsible for maintaining the confidentiality and security of your account credentials. sg77 will not be held liable for any loss or damage arising from unauthorised access to your account where you have failed to maintain adequate security practices.

• Choose a strong, unique password that is not used on any other platform or service. sg77 recommends a minimum of 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Never share your password, OTP, or account credentials with any third party, including sg77 customer support staff. sg77 will never ask you for your password.
• Log out of your account after every session, particularly when using a shared or public device. sg77 implements automatic session timeouts for inactive accounts, but you remain responsible for active sessions.
• If you suspect unauthorised access to your account, contact sg77 support immediately via live chat with your registered mobile number. sg77 will freeze the account pending investigation and password reset.

4. Deposits, Withdrawals, and Payment Terms

All financial transactions on sg77 are denominated in Bangladesh Taka (BDT). sg77 supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may change without prior notice. Players are responsible for ensuring that the payment method used is registered in their own name.

Deposits are credited to your account balance following confirmation from the respective payment provider. sg77 does not impose deposit fees on standard payment methods; however, your payment provider may charge transaction fees independently. sg77 is not responsible for fees levied by third-party payment processors.

Transaction Rules

The following rules apply to all deposits and withdrawals processed on the sg77 Platform:

• Minimum and maximum transaction limits apply per payment method and are displayed in the cashier at the time of the transaction. sg77 may adjust these limits without notice.
• Deposits made using a payment method that cannot subsequently be used for withdrawals (e.g. a temporarily unavailable wallet) may be subject to additional verification before withdrawal is approved.
• sg77 reserves the right to reverse a withdrawal and return funds to the player's account balance in circumstances where a technical error, fraud suspicion, or outstanding KYC obligation is identified after the withdrawal request has been submitted.
• Any winnings arising from wagers placed with funds that were deposited fraudulently, or from accounts that were not opened in compliance with these Terms, may be voided in full.

5. Bonuses and Promotional Terms

sg77 offers a range of promotional bonuses including a welcome bonus for new players, reload bonuses, free spins on selected slot titles, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms and conditions, which are displayed at the point of offer and must be read in conjunction with these general Terms.

All bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable rollover multiplier and game contribution rates are specified in the individual promotion's terms. Attempting to withdraw bonus funds before wagering requirements are met will result in the forfeiture of the bonus and any associated winnings.

6. Responsible Gaming and Prohibited Conduct

sg77 is committed to promoting responsible gaming. We provide tools to help players maintain control of their gambling activity, including deposit limits, session time reminders, cooling-off periods, and voluntary self-exclusion. Players who feel that gambling is causing harm are encouraged to contact support immediately and to visit our Responsible Gaming page for detailed guidance.

Prohibited Activities

The following conduct is strictly prohibited on the sg77 Platform. Violation of any of the below may result in immediate account suspension, forfeiture of balance, and permanent exclusion from the Platform:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with games, place bets, or manipulate outcomes on sg77.
• Opening or operating multiple accounts, whether under the same identity or different identities, with the intent to circumvent account limits, claim multiple bonuses, or evade restrictions.
• Engaging in any form of money laundering, fraudulent payment activity, or use of funds derived from illegal sources. sg77 is required to report suspicious financial activity in accordance with applicable regulations.
• Colluding with other players, sharing cards or game information in live dealer games, or engaging in any form of cheating that gives an unfair advantage over other participants or the house.
• Allowing or facilitating any person under the age of 21 to access, use, or benefit from your sg77 account. The account holder is personally liable for ensuring minors cannot access their account.

7. Intellectual Property, Limitation of Liability, and Amendments

All content on the sg77 Platform — including but not limited to software, game interfaces, graphics, trademarks, trade names, logos, text, and design elements — is the exclusive intellectual property of sg77 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. Any reproduction, distribution, modification, reverse engineering, or commercial exploitation of Platform content without written consent from sg77 is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, sg77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes, without limitation, loss of funds due to technical errors, connectivity failures, or system outages outside sg77's reasonable control. sg77's total aggregate liability to any individual player in respect of any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that player in the twelve (12) months preceding the event giving rise to the claim.

Amendments to These Terms

sg77 reserves the right to modify, update, or replace any part of these Terms at any time and without prior notice, except where applicable law requires a minimum notice period. Amendments take effect upon publication on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the Platform after any change to these Terms is published constitutes your binding acceptance of those changes. If you object to any amended Terms, your sole remedy is to close your account. Outstanding balances will be settled in accordance with the withdrawal procedures set out in Section 4.

8. Contact Information and Governing Law

If you have any questions, concerns, or complaints regarding these Terms or any aspect of the sg77 Platform, please contact our support team via live chat (available 24/7) or by email at [email protected]. sg77 aims to respond to all written inquiries within 48 hours (Bangladesh Standard Time, UTC+6). For urgent account-related matters, live chat is the recommended contact channel.

These Terms shall be governed by and construed in accordance with the laws applicable to sg77's operating jurisdiction. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints process will be referred to the appropriate dispute resolution body. sg77 does not make any representation regarding the legality of online gaming in any specific jurisdiction and it is your sole responsibility to ensure that your use of the Platform complies with the laws applicable in your location.